Straight answers
Questions cleaning companies ask
What does it cost?
Joining is free. Terms depend on your trade and market and they're built around results, so a person at the desk walks you through them on the call. We don't publish a price sheet.
Is Tucson priced the same as Phoenix?
Priced for Tucson. Ask on the call.
Is this another list of names?
No. We don't sell lists or run email campaigns. We hand you a manager who agreed to meet, or a stated need in commercial cleaning.
What's a third bid?
Many managers get three bids before they renew or award a cleaning contract. Often the third is there to make up the numbers. Through the desk, you're the third bid the manager has already checked and wants to see.
When do contracts renew?
It depends on the building. Many run with the calendar year, with budgets set in the fall. Tell us when you can take on new buildings and we route to match.
Do I need a license?
Arizona has no state license for commercial cleaning. Your city may require a business license, and we show it on your packet where it applies. This isn't legal advice; check with your city.
Don't managers already have a cleaning company?
Usually. Contracts renew, managers change jobs, and crews stop showing up. Being the backup on the list is how you become the primary.
What stops you sending my competitor?
An exclusive opening. While it's yours, we don't send managers in your market to any other cleaning company. Without it, a request goes to the fastest responders, never more than three.
What if the manager has no job right now?
Then it's an intro: a manager who picks vendors and agreed to a conversation. The job comes later, from the list. When there's a job behind it, we tell you.
How many bids will I get?
We won't give you a number we can't back. The desk is opening now. On the call we'll walk you through how routing works for commercial cleaning in your market.
Can I take the relationship and leave?
Yes. The managers you meet are yours. No share of jobs, no non-circumvention clause.
Which markets are there?
Two: Phoenix (Maricopa and Pinal counties) and Tucson (Pima County), one cleaning company per market. The current status of each is in the form. Larger team? You can hold both. Terms are set on the call.
Do you do residential cleaning?
No. We work with property managers of offices, medical buildings, retail centers and HOA common areas, not individual homeowners.
We're outside Arizona. Can we apply?
Yes. Enter your business ZIP. If your area isn't open yet, you can join the early list for it with the same quick questions, and we'll call to confirm before we open there.
Is OnRoster a cleaning company?
No. OnRoster is a vendor desk. We are not a contractor and do not perform work.